Smoke Jumpers Events

Upcoming Event: Classroom Edition in Chicago | February 2018
A free, two-day training on claims and analytics topics

Smoke Jumpers is a share-group comprised of senior retail and foodservice personnel from top CPG companies.



Smoke Jumpers is a pretty unique group. Check out our event recap video to see what happens at our bi-annual education & networking events.

Our next event is a training session being held in Chicago, February 21-22, 2018. Scroll down for the Smoke Jumpers Classroom Edition agenda.

SAVE THE DATE! The May Smoke Jumpers meeting details will be announced soon! Mark your calendars for a strategic meeting and annual Cubs Rooftop event May 9-11, 2018 in Chicago. Registration details forthcoming.

Attend FORGE Classroom Edition

On February 21 & 22, our application's subject matter experts will take you through FORGE use-cases and provide you with best practices and technical tips. The training sessions are designed for anyone who is new to the FORGE application or any user who wants to continue learning FORGE best practices.

Bring your laptop with you, we'll be setting up classroom style.

Day 1: Rachael Zierden will walk you through claims functionality.
Day 2: Steve Thompson will go click-by-click through the new FORGE Analytics platform.

Registration closes February 5.

Claims - Day 1 - Feb 21

Analytics - Day 2 - Feb 22

12:00 pm -

4:00 pm

Claims Agenda

For users who are responsible for loading and approving claims into FORGE, this session is focused on education of FORGE capabilities and best practices for managing checks and credits [aka, claims, billbacks, chargebacks, etc.]. Attendees should have a working knowledge of FORGE and the business rules their company is following today.

Claims Processing Core Tools


Deviation Grid

Excel-based uploads

Alias Management

EDI 867

Holding Pen


Workflow Policy Options

Deviation Policy

Auto Add

Auto Match


Industry-specific use cases

Handling for warehouse ambiguity [e.g., GFS]

Matching earned income trade to auto pay [Auto Reconcile]

Foodbuy lane pricing

Blanket bids


Open Forum Q&A

NOTE: If you attended the October 2015 session in Orlando, FL, this agenda will be very similar


Rachael Zierden

7:00 pm -


Group Dinner

Nonnina Chicago

8:30 am -

2:00 pm

Analytics Agenda

For users who are responsible for managing and/or interacting with the FORGE Analytics platform, this session is focused on education of new capabilities we are introducing in 2018. Attendees should have a working knowledge and practical experience with FORGE Analytics.


What’s new in FORGE Analytics 2018?

Access and Login

Finding, Searching, Viewing

Interacting with existing document

Creating New Documents


Standard Reports [tour of folders and options]


Hands-On User Interaction


Next Steps Discussion

What’s next for Analytics in the second half of 2018?

What’s the timeline to get going?


NOTE: There are no evening outings on the agenda for day 2. Please feel free to plan your departure home for the evening of February 22nd.

Steve Thompson

Logistics, Classroom Edition

Chicago | February 21 & 22


When: Wednesday, February 21 & Thursday, February 22

Where: Meetings will be held at The Westin Chicago River North in the Grand Ballroom B

A room block is available at The Westin Chicago River North – call or reserve your room online [Mention “Blacksmith Applications”] for the discounted room rate ($159/night + tax)

You must register and book your room NO LATER than February 5

If you need to cancel, please advise by February 12, otherwise there will be a cancellation fee of $500

Photo Album

Images from #SJXVI2017

View photos from our fall session at the Chicago Athletic Association and networking venues.

Past Attendees Include Senior Personnel From:

Exclusive Smoke Jumpers Content

Explore our Smoke Jumpers resource center for access to meeting materials, our share-group member list, and strategic presentations from past events.