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Pilgrim’s Wins Award for Implementation from Legacy TPM System


Pilgrim’s is one of the world’s largest poultry producers and a fully integrated pork producer. In 2017, Pilgrim’s started their TPM implementation journey. During a TPM implementation, you can expect business process reviews, data mapping and configuration, and training.

Kelly Cole Accepting Pilgrim's Pride Award

Congratulations, Pilgrim’s and cheers to more success in program visibility!

After completing an efficient 5-month trade system implementation that was under budget, Pilgrim’s won the customer award for superior implementation and conversion from a legacy system.

Prior to Blacksmith TPM, Pilgrim’s had concerns about its lack of visibility into operator programs. It was difficult to validate operator claims.

Challenges with their legacy trade promotion management software prompted Pilgrim’s to use Blacksmith TPM for operator program creation.

Since implementing Blacksmith TPM, Pilgrim’s has reaped benefits from the application’s operator program analysis.


The detailed margin page shows the impact of overlapping trade programs, enabling the team to effectively examine how many dollars are being measured against each case.

The trade adjustment functionality supports analysis of program validation outside of a siloed environment, and the ability to load data by line item to extend visibility.

Blacksmith’s Sr. Project Manager, Kelly Cole, says, “The team at Pilgrim’s realized current trade management challenges with their process and system and recognized the value in best practices provided by Blacksmith Applications.”

Pilgrim’s leaned on Kelly’s domain expertise during their transition, leading them to implement trade program templates that directly inform on profitability on operator deals, analyze spend driven by volume, and save time by reviewing the accurate P&L statement.

“To finalize the successful conversion, our team trained Pilgrim’s internal team and its brokers to make them TPM utilization experts,” adds Kelly.

Pilgrim’s faced their challenges head on – and now, have positive insights through operator purchase visibility, accountability for discounts, and improved decision making based on operator agreements.