Smucker's Cuts Deduction Balance in Half
Tom Theis, Director of Revenue Growth Management for The J.M. Smucker Company,
explains how FORGE has positively impacted business.
Using FORGE as a Business Advantage
“The transactions for claims that process automatically are up to 97% of all of our transactions, which is roughly about double what we were seeing in our prior system.”
“Smucker’s uses FORGE for all program administration – we process all of our claims through FORGE, we cut checks and close deductions. We use it for all of our analytics.”
“New features added to the tool help keep us abreast of different changes or requirements that customers may be looking at or already have.”
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