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Trade Promotion Services

Specialized services to help you before, during and after implementation anchored by decades of industry expertise.

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Get The Most From Your Software

Every member of our team excels at solving problems.

We have well over 100 years in the CPG industry combined, and we put that experience to use everyday.

We make a difference for your business by aligning software to trade promotion services – so you can focus on getting the most from your investment.

  • Implementation, System Support, & Best Practices
  • Claims Processing
  • Analysis, Insight Mining, & CPG Consulting

Talk To The CPG Consulting Experts Today

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“There’s No Question I Can’t Ask”

“The team we work with has been a great resource to us. Blacksmith shares knowledge, and they help guide me. General practice information is really beneficial. There’s no question I can’t ask.”

Denise Donati
Finance & Trade Manager, Lantmannen Unibake
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Implementation, System Support, and Best Practices

Our team helps you implement your TPM solution with personalized onboarding. Starting on Day 1 and continuing throughout our partnership, we help you operate a system that improves your efficiency, increases your visibility, and elevates your control.

  • Dedicated team of system implementation specialists
  • Ongoing support from a team of CPG experts
  • Continuous best practice guidance during implementation and beyond

Lean on our trade promotion services to build out the most profitable promotions enablement platform.

Device Monitor Claims

Claims Processing

Scaling your team to meet the growing complexity of contract management, claim acquisition, and claim validation is not always the most effective resource deployment. Leverage our team and process expertise to improve efficiency. Our people and tools help you:

  • Enter billbacks
  • Process claims
  • Identify errors

Increase overall efficiencies with trade promotions services that support your administrative functions.

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Analysis, Insight Mining, and CPG Consulting

With decades of deep domain expertise, we help identify your biggest revenue and profit opportunities so you can take action. Whether it’s a point-in-time project (like pandemic performance profiles) or the as-a-service version of trade optimization, you can lean on our team to support yours.

  • Custom analytics projects
  • Strategic consulting services
  • Macro data insight delivery

Discover how small shifts in tactics can deliver big strategic gains.

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Customer Service is Fantastic

“The customer service we have is fantastic. They are available to us all day, every day essentially. The ease of the tool is one of my favorite things.”

Kristy Pawlowski
Trade Marketing Analyst, Lactalis
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Learn More About Trade Promotion Services

See the latest from our trade promotion services resources channel.

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Blog

Remote Implementations

Trade SaaS solutions are able to be implemented remotely and are in a unique position to help CPGs manage, monitor and optimize their spending strategy.

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Guide

RFP Advice

Let us help you plan your search for the right trade technology with this guide to launching a trade technology RFP.

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Resource

Build a Trade Strategy

When an executive team engages in the definition and execution of the trade spend and pricing strategy, ROI outweighs the majority of competing activities by a factor of 10x or more.

View All Resources

Trade Promotion Services Are a Huge Part of Why Customers Choose Us

Our first customer is still a customer today. In fact, once a brand starts using our trade promotion solutions, they rarely stop. Part of that is because our solutions offer the best functionality on the market, and part of it is because we have the industry expertise and service-minded delivery you’ll come to rely on.

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Result: 8-Point Increase In System Satisfaction Score

“Blacksmith knows the food industry, which is huge to us. They are familiar with our terminology and they understand our business.”

Read Case Study

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Nothing Short Of Exceptional Service

“The service that Blacksmith Applications provides is nothing short of exceptional. Blacksmith has been a great business partner.”

Read Case Study

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Helped To Cut Deduction Balance In Half

“New features added to the tool help keep us abreast of changes or different requirements that customers may be looking at or already have.”

Read Case Study

Software Is Better With Service

There’s a better way to manage and optimize trade promotions. Combine CPG software with trade promotion services delivered by the industry’s expert analysts.

Discover what partnering with us can do for you.

Talk To Our Team Today

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Lawrence, MA 01840

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